On the issue of compatibility... There are countless ballasts out there and it's impossible to test them all, that's for sure! The retro kits (w/IceCap 660) were not tested and we only found out about the issue a few weeks back. Once we did, we posted about it and will continue to post updates as we discover them.
To our knowledge, all standard T5HO fixtures, work with the exception of what is listed on our site. There have also been a few other random reports of compatibility issues, but unless we can confirm them 100% incompatible we can't post that it's not. In fact we've gotten a number of the ballast and testing E5 after reports of issues and can't recreate them all!
T5HO lamps are very simple products in that way, where LED lamps that are ballast compatibly are much more complicated and some variants in ballast can have unknown results. We do work to explore when get a report, however on the 660, that's is just a simple overdriven issue that will not work. In fact T5 lamps on the 660 don't even last as long as the manufactures suggest with a more traditional ballast.
We are very glad that our retailers are very good partners and should have no issues helping when there are issues! And of course we always like to get reports of issues in our email so we can we investigate!
Hope that helps a bit!
To our knowledge, all standard T5HO fixtures, work with the exception of what is listed on our site. There have also been a few other random reports of compatibility issues, but unless we can confirm them 100% incompatible we can't post that it's not. In fact we've gotten a number of the ballast and testing E5 after reports of issues and can't recreate them all!
T5HO lamps are very simple products in that way, where LED lamps that are ballast compatibly are much more complicated and some variants in ballast can have unknown results. We do work to explore when get a report, however on the 660, that's is just a simple overdriven issue that will not work. In fact T5 lamps on the 660 don't even last as long as the manufactures suggest with a more traditional ballast.
We are very glad that our retailers are very good partners and should have no issues helping when there are issues! And of course we always like to get reports of issues in our email so we can we investigate!
Hope that helps a bit!