Triton Lab website service disruptions

[Tim@Triton]

Tuesday next week (24th May) the website will be down for maintenance for approximately 48hrs, this is in preparation for the new website which will be coming online on Thursday at Interzoo 2016.

Please note that there will be no uploads during the outage and you will not be able to get access to any results already uploaded, please ensure that if you are going to need your results over this time you download them before Tuesday.

We are working as fast as we can to make sure that we can upload as many results as possible before the website goes offline.

We are sorry for any inconvenience this may cause.

 

[jason2459]

Did Triton send out an email about the site going down for planned maintenance? I don't think I saw one. Also, maybe mention on the underconstruction page this was planned and what the planned time frame is.

It was annoying not knowing.

 

[jason2459]

What does 48 hours in Euro convert to in US?

 

[jason2459]

It's great the sites back up but its not working so well on at least my android phone. FYI

 

[Tim@Triton]

We are still experiencing some minor glitches with the new website and we appreciate your patience during this.

All previous analysis are safe on the server and will re-appear once the full system is back up and running.

 

[BetURWrasse]

Like the new look but definitely some issues that need to be addressed.

 

[jason2459]

The visualization and element history is nice. Most things seem ok and some funny test return results like "asdf" I've ran into but really my only pet peave is I have to turn my phone sideways to be able to click on "show" to see results under aquarium administration.

And I would rather not scroll all the way down to the bottom to login. A cookie to remember my language choice would be nice too.

 

[Triton US]

The programmer is aware of these issues and working to make it as user friendly as possible. All of these comments will be passed on. The goal is to make the site as user friendly as possible but that takes a bit of time to iron out.

 

[Smiz]

just a fyi to pass on, every time I click a page I have to re select what language I want. Also several pages were not fully translated. Looks great though! I'm really considering the triton method.

 

[BigKid4788]

Has this delayed new test results being posted

 

[Tim@Triton]

Normal service has resumed and those affected by the outage have been informed.

If however you have been waiting for over two weeks for your results please get in touch via [email protected] and we will look into it for you.

 

[jason2459]

Scrolling right and left and Zooming out is still restricted on mobile.

 

[jason2459]

FYI, your site has been REALLY annoying recently. Unusable completely on my phone where I use it most. The site just keeps refreshing and refreshing and refreshing and refreshing...etc.

 

[jason2459]

Fyi that was with chrome.

Trying with opera now and when clicking on aquarium administration it keeps bringing up some 120 gallon results. Totally not me.

 

[jason2459]

Here's in chrome. All those slashes are refreshes which happen pretty quickly.

 

[BetURWrasse]

Just used it fine with my iPhone in Safari

 

[jason2459]

Fancy you and your iphone


It happens in my chrome desktop browser too when I tell it to translate. And I do have the language options turned off in the chrome browser on the phone.