ReefBot Lab: The Newest All-In-One Automated Water Tester from Reef Kinetics!

[Nano_Man]

Like I said never mind who said. what I want to know Is this product worth the money
Has it been put on the market too early and has problems or is it a great peace of kit and worth the money. That’s what I want to know
If you want a true review send one to @Reefer Matt he will be truthful on your product and he will do a video for everyone to see how it works

 

[Reefer Matt]

Like I said never mind who said. what I want to know Is this product worth the money
Has it been put on the market too early and has problems or is it a great peace of kit and worth the money. That’s what I want to know
If you want a true review send one to @Reefer Matt he will be truthful on your product and he will do a video for everyone to see how it works

No thanks! I like to stay out of drama.

 

[Nano_Man]

No thanks! I like to stay out of drama.

No but we trust your info
If I was thinking of buying one after this thread I would be put off
He said she said some carry on
It’s simple is it any good . They are going about selling this product the wrong way.

 

[Inamo]

Not sure if you looked, but there are some reviews in this group. I did one at my 6 month mark and didn't hold anything back.

A lot more detail in the review, but a quick summary is:

It does work

App could use a face lift. Improve readability, allow calibration/offset for reagents, etc

Cloud dependent

Doesn't seem like RK makes many changes to anything other than new versions of the bot, and if they do you would never know as there is no change log. Has been lot of request with very little followed through.

Instructions are minimal at best. Example being if you use ABC Reagents, which is which for setup? You have to find a post here or FB group for answer. If you use Redsea Cal test(don't!, last 2 days max) mixing instructions for B/C reagents have to be searched for in their help section of the app.

I explain it better in the review, but it feels like RK is always moving forward to the next sale, not so much about improving what is already out there. I hate to say it, as I do like the bot and what it could be, but I think the execution is lacking.

https://www.reef2reef.com/threads/6-month-review.1034454/

 

[Erric78]

Patrick USED to be the one in the FB group to swoop in and "white knight" any posts who would question, or give an alternate perspective, on Reef Kinetics design or software choices. He would then say you were "whining" and block you. Guess it helped him feel better to get the last word, especially when you would point out his flaws in logic and bias.

Ironic on how he jumped ship after talking up the bot and how amazing it was. Yet he is still lurking in the RK forums

I remember him feuding with you on the fb group, it's his strategy there, jumps on companies' groups to sell stuff, probably gained himself a huge discount for being the "good boy" that always speaks high of them (while working for the competition?) and then decided to sell it to make profit. Probably does that for living and when they refused to pay him, he showed them how he can be the "good boy" no longer Moral = extreme individuals are the last to be trusted whether with you or against you

 

[Erric78]

but it feels like RK is always moving forward to the next sale, not so much about improving what is already out there.

Because it's a nice idea with poor planning, of course it would be better for users to have a free app and use any reagent out there, but you've made your only revenue direct bot sales and you're gonna keep chasing sales just to stay running, they better have a plan that doesn't involve us paying 50 bucks a month just to use the device.

 

[Reef Kinetics]

Hello all,

We have resolved the issue from our end, and the support team is currently working with Mr. Kayleb to fix the second-hand damaged unit. There is no need to continue discussing this matter. We want to clarify that the mentioned individual is not, and has never been, an employee of our company, and we were unaware he works for another company.

We kindly ask that this thread remain where people can learn about our product without unnecessary old drama. We hope that Mr. @revhtree can assist by removing inappropriate comments and insults, and we apologize to everyone who had to witness this.

 

[Reef Kinetics]

Because it's a nice idea with poor planning, of course it would be better for users to have a free app and use any reagent out there, but you've made your only revenue direct bot sales and you're gonna keep chasing sales just to stay running, they better have a plan that doesn't involve us paying 50 bucks a month just to use the device.

Hello Erric, there is nothing that indicates that we are planning to introduce monthly fees, the mentioned services make us special and we plan on keeping them.

 

[Reef Kinetics]

App could use a face lift. Improve readability, allow calibration/offset for reagents, etc

Hello Frank, thank you for your review. We appreciate your ongoing interest in the upgrades mentioned in previous discussions. I want to assure you that they have not been forgotten and are being addressed in the upcoming updates.

Instructions are minimal at best. Example being if you use ABC Reagents, which is which for setup? You have to find a post here or FB group for answer. If you use Redsea Cal test(don't!, last 2 days max) mixing instructions for B/C reagents have to be searched for in their help section of the app.

All tests are properly designated on the app, except for the tests you mentioned. These tests were never published and are intended for beta usage only. It's best not to use them and stick with any of the multiple available test options until we announce that these are ready. Many limitations are still being addressed.

We understand that many users have had trouble following instructions in the past. As a result, we have started including a complete manual with each device since then.

Have a great day!

 

[Inamo]

The Red Sea Cal doesn't show as a Beta, only the ABC and Colombo. Which is why I bought it after having so many issues with the API Cal test, but I didn't know it had a powder. Which is why I'm trying to use the ABC now, but with it being beta, there is a little difference in what my Red Sea Pro Alk and Mag tests report, but close enough until they are tweaked. Issue I'm having is with Calcium, it stays purple the entire test and while it generates a "result" somehow, it is not the green color shown as the "end point". I messaged Hady, but I know he is super busy, but I was hoping to get him to DM me the basics on the test so I could try a manual test, i.e. 5ml tank water, 5 drops of B and add C until end point and count drops. ABC's page even says it is for use as manual or automated test, but they don't have any instructions on how to perform them. If you could assist I would appreciate it.

I read others using them and seem to work for most. I think if RK can get them dialed in they would be one of the best options to use since you can get 3 parameters in 3 slots instead of 5. I know Hady sounded frustrated as it sounded like not many people were using it to help with the Beta, but ultimately RK should be getting it tweaked, and any users data points would be bonus. I for one would be happy to provide feedback to help get it dialed in, but as of now I can only get 2 of the 3 test to work.