Anniversary Last Day Sale - 18% & 8 TIMES REWARDS

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Rabidbeast666

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I ordered a Reef Factory Flare light and mounting arm from you guys cause it said it usually ships in 2 days. It's been processing for 6 days now and I've sent 3 emails inquiring about status. So y'all got time to post stuff on here but not answer emails pertaining to actual $450 orders? I just want to know what's going on with my light and when can I expect it? Kind of a crappy way to treat a new client who took a chance on an unknown vendor if you ask me. I wouldn't have posted this, but emails don't do much good.
 

Rabidbeast666

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I ordered a Reef Factory Flare light and mounting arm from you guys cause it said it usually ships in 2 days. It's been processing for 6 days now and I've sent 3 emails inquiring about status. So y'all got time to post stuff on here but not answer emails pertaining to actual $450 orders? I just want to know what's going on with my light and when can I expect it? Kind of a crappy way to treat a new client who took a chance on an unknown vendor if you ask me. I wouldn't have posted this, but emails don't do much good.
They contacted me and lmk what's going on. Thanks
 

When to mix up fish meal: When was the last time you tried a different brand of food for your reef?

  • I regularly change the food that I feed to the tank.

    Votes: 24 27.0%
  • I occasionally change the food that I feed to the tank.

    Votes: 32 36.0%
  • I rarely change the food that I feed to the tank.

    Votes: 26 29.2%
  • I never change the food that I feed to the tank.

    Votes: 6 6.7%
  • Other.

    Votes: 1 1.1%
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