ATK issue

[Wildcats1023]

My level sensors are working as they should. The low shows closed when covered by water and open when it is not. The problem is the pump is not turning on when the low sensors is open. I can turn the pump on manually and it works but when in auto it does not come on. I’m using the code that is auto applied during set up. It has worked flawless for a few years until now. Is this an issue with the FMM? I did rerun the atk setup again but it didn’t fix. Any help is appreciated.

 

[vetteguy53081]

My level sensors are working as they should. The low shows closed when covered by water and open when it is not. The problem is the pump is not turning on when the low sensors is open. I can turn the pump on manually and it works but when in auto it does not come on. I’m using the code that is auto applied during set up. It has worked flawless for a few years until now. Is this an issue with the FMM? I did rerun the atk setup again but it didn’t fix. Any help is appreciated.

Assure the return tube to the pump is not pushed all the way down preventing the pump from running

 

[CactiCoral]

I am having the same issue right now. Have my ATK coded the same as you and has been running for over a year with no issues. Did you ever find a fix?

 

[Flux Capacitor]

Is your water level really low, or are you just noticing that the pump isn’t turning on when the sensor shows open?

The min time statement at the bottom of the code makes the pump stay off for 60 mins before the pump turns on again. So if the pump runs and then the sensor shows open again the pump won’t turn on for 60 mins.

 

[CactiCoral]

Is your water level really low, or are you just noticing that the pump isn’t turning on when the sensor shows open?

The min time statement at the bottom of the code makes the pump stay off for 60 mins before the pump turns on again. So if the pump runs and then the sensor shows open again the pump won’t turn on for 60 mins.

I will manually turn my ATK on in the app, I have been purposefully filling my sump area so that the water level is almost up to the second sensor. After a couple of hours, the water level is back to being below the first sensor, my ATK_LO sensor shows that it is in the open position but my ATK never gets turned on looking back in the output log. My sensor is working and will detect when the water is too low but somewhere in between the message is not being relayed to the pump. I originally had this issue when i first got the pump, the power supply to my FMM was not turned on and it was fixed by giving it power. The power was one of the first things I checked when I started having this issue.