I have a brand new Red Sea Reefer XL 300 G2 that is driving me crazy. I have turned in a ticket to Red Sea and it they have been very slow to respond. Every excuse in the world, but no remedy.
I get up in the morning to a dry return chamber. The overflow at the back of the tank is overflowing and the display is backed up with water. I turn the adjustment return valve a turn counterclockwise to open more flow, a gush happens and within 60 seconds the water level is good in the sump. I then have to wait 5 minutes and turn it back to almost where I had it, clockwise to get the correct level in the overflow.
All is well for a few hours, then rinse and repeat. EVERY single morning, this is the routine. I have no blockages, pump isn't pumping too much and is actually turned way down trying to combat this problem. It has been a nightmare since I purchased this in October 2022.
Red Sea support has been terrible so far. I even bought the 5 year extended warranty for $189.99. 2 weeks after I bought it, they lowered the price to $49.99 for 5 years...............and they released a G2 PLUS with auto ATO.............
I am WIDE OPEN to any suggestions as I have never, ever experienced this issue in all my years of reefing. I'm thinking this has to be the RS return valve as the thing changes like the weather.
I get up in the morning to a dry return chamber. The overflow at the back of the tank is overflowing and the display is backed up with water. I turn the adjustment return valve a turn counterclockwise to open more flow, a gush happens and within 60 seconds the water level is good in the sump. I then have to wait 5 minutes and turn it back to almost where I had it, clockwise to get the correct level in the overflow.
All is well for a few hours, then rinse and repeat. EVERY single morning, this is the routine. I have no blockages, pump isn't pumping too much and is actually turned way down trying to combat this problem. It has been a nightmare since I purchased this in October 2022.
Red Sea support has been terrible so far. I even bought the 5 year extended warranty for $189.99. 2 weeks after I bought it, they lowered the price to $49.99 for 5 years...............and they released a G2 PLUS with auto ATO.............
I am WIDE OPEN to any suggestions as I have never, ever experienced this issue in all my years of reefing. I'm thinking this has to be the RS return valve as the thing changes like the weather.