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Poor customer service

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CaptainAndy

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After 3 months, two of 4 prime hd stopped working and will not reset.
Reached out to AI customer service twice - no response after a week.

Very poor product and customer service
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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