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I tried to un- plug and re-plug in all the lights but it didn’t help. I’m starting to think it is part of the “ramp down”.Re plug-in all the lights. Then I would first load a new program. Maybe one of those from their web site. If it still happens sounds light something is defective
That’s frustrating. Did you get something figured out?been there when i ordered the new 16hds for my tank when they first came out and dealing with ai was brutal i told my self i will never buy another ai product . i had emailed them over 40 times and i shipped back them for replacments and all is they sent me back was one and they said thats the best they could do for me lol
i gave up and sold the light and got kessils. i really liked the 16hds but the would never match for some reasonThat’s frustrating. Did you get something figured out?