It appears that the owner of Tenecor is pretty active on this site. I ordered a tank on October 17th and my salesman is Jim. I have spoken with him a few times through email but have not received an email from him since the 10th. My tank was due for completion the week of the 10th but was delayed and now I cannot get a response. When I call the number on the email I cannot reach anyone at the direct extension or if I try to connect with the operator. If anyone happens to have a good contact number where someone will answer I would appreciate that as well.