Just noticed this in the original post...
Hi @Big D,
We're sorry to see that your skimmer arrived like this. These boxes meet UPS' standards for shipping without a secondary box and a vast majority of the time, the box arrives without any damage. Unfortunately shipping damage does happen from time to time, but when it does, we've got your back. If you reach out to our customer service team, we'll be able to get this resolved quickly. I'll post contact info below so that you don't have to do any digging.
BRS Customer Service
Phone: 763-432-9691
Email: [email protected]
Chat: BulkReefSupply.com