May we please discuss seam breaks in 2-3 yr tanks

[MnFish1]

a non red sea tank seam break out of warranty

how did the manufacturer handle the issue?
(with a little pressure they agreed to get a new tank without charge)

Is My Tank About to Bust a Seam?

I have an IM 50ext that is level, but I noticed this afternoon that the left panel has slughtly pulled away from the front panel on the bottom right. All other panels and seams look good. is my tank about to blow a seam? We have already emailed IM.

www.reef2reef.com

*we can also watch for patterning: with that break example above, do IM-brand tanks start breaking at such a rate that at the end of 2024 we have 25 new work threads, each with 15-30 pages of examples?

Early on in one of the threads perhaps this one - I reported (and was widely criticized for doing so) - that I had talked to a couple maintenance companies locally - many of whom owned red-sea tanks. Their comments suggest strongly that rimless tanks have a higher failure rate in general, and that the percentage is similar across the brands they sell. I asked the companies because I owned 2 of the large tanks that were at risk. I believe that many of the work threads you're mentioning concerned Gen 1 tanks. I also think that it's possible that the IM tank you're talking about related to a stand issue - or a leveling issue, etc. But. I think the discussion and criticism is important - because I would make sure that If I had a gen 1 tank at risk that I would ask Redsea for the purported 'fix brace'

 

[apista]

It doesn't give Red Sea a pass. What I was trying to express was let's pretend a manufacturer makes 1,000,000 tanks and 1 % have seam problems (these are made up numbers of course). Another manufacturer makes 10,000 tanks and 1% have seam failures. They both have the same percent of problem seams, but many more people will be reporting the issues with the company that made 1,000,000 tanks. As I've said multiple times - the apparent number of failures in certain tanks is not acceptable.

What has other companies got to do with Redsea, it’s clear to me Redsea has design problems.

 

[MnFish1]

What has other companies got to do with Redsea, it’s clear to me Redsea has design problems.

Brandon brought up an IM tank that had a similar problem (I don't know if you missed that post) I can't disagree with your comment - since Redsea itself seemed to admit it had a design problem - and a fix for that at least a couple years ago. So - IMHO - you're talking ancient history.

 

[brandon429]

I don't think I can fault a company for not quickly offering up replacements out of warranty. It can only be justified if a certain production lot is known to be in error and nobody agrees on that threshold

But forum thread patterning is powerful

Soon we will reach the threshold of enough breaks on file where everyone agrees the g1 production lot is bad

Will red sea see it that way? Will they do any moves to square up buyers of that lot?

Was any of that g1 production lot sold as winning fare in forum bot ads to winners in 2015?

Red sea tank crash!!

Never thought this day would come. I've had the infamous red sea blow out. It became a total loss. I was on vacation 5 hrs away and when my apex showed a leak was detected I checked the camera and already had 30gallons gone. Can anyone advise me if they had any luck with home owner insurance...

www.reef2reef.com

 

[MnFish1]

I don't think I can fault a company for not quickly offering up replacements out of warranty. It can only be justified if a certain production lot is known to be in error and nobody agrees on that threshold

But forum thread patterning is powerful

Soon we will reach the threshold of enough breaks on file where everyone agrees the g1 production lot is bad

Will red sea see it that way? Will they do any moves to square up buyers of that lot?

Was any of that g1 production lot sold as winning fare in forum bot ads to winners in 2015?

Don't know the answer to your last question. Curious - how many of the RedSea failures are out of warranty - OR - used tanks (I also don't know that), how many RedSea stands were improperly set up (or IM) - or marineland? IDK that either. Where does one take into account the percent failure (what independent research have you done to confirm what the percent is - and the definition of a 'lot is bad'. I have done a fair amount of due diligence - and have stated that IF what I was told is true, the failure rate of Gen one tanks is more than tolerable. BUT - that coverage in any case should not extend past the warranty period - since thats the whole definition of warranty duration?

 

[apista]

Brandon brought up an IM tank that had a similar problem (I don't know if you missed that post) I can't disagree with your comment - since Redsea itself seemed to admit it had a design problem - and a fix for that at least a couple years ago. So - IMHO - you're talking ancient hist

How Anchient, I have two Redsea tanks and IMHO they are very poorly designed. The 6 foot tank at my local fish shop was put together late last year, it already has signs of seam separation.

 

[MnFish1]

How Anchient, I have two Redsea tanks and IMHO they are very poorly designed. The 6 foot tank at my local fish shop was put together late last year, it already has signs of seam separation.

If a six foot tank has a sign of seam separation - why on earth would they leave it up? That seems like a very very poor business decision - since they could easily get a replacement from RedSea or another Aquarium vendor? Why did you personally buy 2 very poorly designed tanks? I mean - I'm just curious - not criticizing you. Literally every LFS in our area has RedSea tanks set up as their display tank. And has for some time.

 

[aras]

Just to add another ticking water bomb... Side of a Reefer 350. 8 years old. Noticed a small bubble about six months ago, and now this! Looking a for a new tank while this one is surrounded by leak detectors...

 

[piranhaman00]

Uhhh you need to drain that now. Leak sensors won’t give you time if the whole panel gives out

 

[Cell]

Just to add another ticking water bomb... Side of a Reefer 350. 8 years old. Noticed a small bubble about six months ago, and now this! Looking a for a new tank while this one is surrounded by leak detectors...

This looks like a potential imminent failure to me. I would be transferring livestock immediately if it were in my home.

 

[aras]

Transfer to where? Bunch of buckets and watch everything die? Unfortunately got no spare tanks lying around. Leak sensors will help if it starts with a small leak. If the panel goes, it goes, new laminated flooring then, bad, but not the end of the world. Was thinking about ratchet strap, but afraid more pressure in a wrong place may make things worse... Still, hopefully, it will hold until the end of the week when I should to have a new tank ready.

After seeing how many people had these failures, I'm really reluctant to give Red Sea any more of my money even if they fixed the issue with G2+. Anyone had any good/bad experience with Aqua One Reefsys 326?

 

[salty150]

So, after 21 pages...

Can we definitively say that these problems were with the G1...

And not the G2...?

 

[jasony816]

My G1 425xl just busted this past week and im just flaming mad at RS right now. Their response was to spend more money to get another one of their bs tanks that can blow again? I am totally boycotting RS and not spending a single dime on any of their products including salt.

 

[Cell]

So, after 21 pages...

Can we definitively say that these problems were with the G1...

And not the G2...?

No. Most G1's failures seemed to occur around or after the 3 year mark. G2's hit the market in what, 2022?

 

[MnFish1]

Red Sea has already admitted the short comings and failures. They offered a retrofit to “fix” their poorly designed stands holding their poorly designed tanks. Yet, those installing said fix are still having tanks fail in the exact spot the fix was supposed to solve.

Hmmm

Actually - this is not true - any more than it's true that every apex DOS is overdosing alkalinity, etc. Yes - it's true that RedSea announced fixes. However, Your numerator does not have a denominator. In my reading - the incidence of failure approximates the failures in other tanks (according to the maintenance people who just removed a gen I 210 gallon RedSea Tank from my house) - and which has never leaked

 

[MnFish1]

Exactly. The problem was acknowledged, supposedly “fixed”, and Red Sea tries to silence everyone who dares speak of it.

Sadly, I have heard some absolute horror stories of how Red Sea has tried to handle certain vendors that dared bring this up.

This reminds me of another company...... Alkalinity of 16, errors after an update, etc.

 

[apista]

2 more recent seam failures in my area, one was the local shop Red Sea tank less than 18months old. I was in there the other day and the tank was dry, owner told me the seam let go and it leaked. 2nd tank was a facebook post with pictures.

 

[brandon429]

I created a spreadsheet of reported aquarium failures

I'm not sure why I took the time to do this. I guess I thought it would be valuable to be able to have some well-organized data on the matter, since quality and longevity is typically a primary concern when people are shopping for new tanks. There is a tab for each manufacturer I found failures...

humble.fish

someone at hf's site made a data collation of simple search return %s on breaks.

there are so many breaks still coming, years and years worth, this won't stop for years is the prediction. Let's see.

eventually, red sea must begin to preemptively reach out to purchasers of v1 lots they have on file, warn them, compensate them, and pay for local pet stores to come switch out all their stuff. I added that last part as compensation for them trying to deny/bury/ignore this for two years so far. they cant anymore is the point we all know.

 

[brandon429]

red sea: everyone knows what you're up to.

 

[IKD]

I created a spreadsheet of reported aquarium failures

I'm not sure why I took the time to do this. I guess I thought it would be valuable to be able to have some well-organized data on the matter, since quality and longevity is typically a primary concern when people are shopping for new tanks. There is a tab for each manufacturer I found failures...

humble.fish

someone at hf's site made a data collation of simple search return %s on breaks.

there are so many breaks still coming, years and years worth, this won't stop for years is the prediction. Let's see.

eventually, red sea must begin to preemptively reach out to purchasers of v1 lots they have on file, warn them, compensate them, and pay for local pet stores to come switch out all their stuff. I added that last part as compensation for them trying to deny/bury/ignore this for two years so far. they cant anymore is the point we all know.

Interesting there are g2’s listed in that spreadsheet