Need help canceling Red Sea Aquarium order

[SmugglersReef]

Can some pls advise. I want to cancel an order placed with my LFS in person last Friday at 5 PM. I was not aware if all the tank failures. I ordered a Red Sea G2 500 and paid via Mastercard. I was advised by the salesman that Waterbox aquariums bust seams to go Red Sea. When I called Sunday to cancel the sales girl said the tank hasn’t shipped without me signing a release form and to speak with the manager who wasn't there. Monday the manager called and said I couldn’t cancel that there was only a one percent chance Red Sea would cancel or change an order. Today I read that Red Sea ships for Texans on Fridays so the tank hasn’t even shipped yet. Is there anything I can do. I know I should have researched before the purchase. Dummy me!

 

[reefbandit]

If they won’t cancel open a dispute with your credit card company.

 

[Ryan Souza]

Dispute. Easy fix.

 

[Fish Fan]

Dispute with credit card, or simply don't accept the order when it arrives.