Redsea Max Nano G2 XL running hot

[erok75]

I just purchased a Redsea Max Nano G2 Xl with skimmer pump and return pump off runs at 74 degrees (that is my house temp) with both pumps are on runs at 81.7 to 82.. Is this normal no heater plugged in... suggestions on what i should do? Thanks

 

[MnFish1]

I just purchased a Redsea Max Nano G2 Xl with skimmer pump and return pump off runs at 74 degrees (that is my house temp) with both pumps are on runs at 81.7 to 82.. Is this normal no heater plugged in... suggestions on what i should do? Thanks

Talk to RedSea - or the place you bought the tank from. I would also double check your temps in your house - and your aquarium

 

[erok75]

Talk to RedSea - or the place you bought the tank from. I would also double check your temps in your house - and your aquarium

I spoke with redsea and they sent me new return pump and skimmer pump installed both still the same problem tank is 82.5 with no heater… If I turn both pumps off them goes down to 74 which is the temp of my house… any ideas for replacement pumps that I could swap in? Also this is a brand new tank direct from redsea

 

[MnFish1]

I spoke with redsea and they sent me new return pump and skimmer pump installed both still the same problem tank is 82.5 with no heater… If I turn both pumps off them goes down to 74 which is the temp of my house… any ideas for replacement pumps that I could swap in? Also this is a brand new tank direct from redsea

If I were you - I would ask RedSea to eat the cost of a pump that works in your tank. OR - ask them to figure out what's going on - since your numbers are not 'normal' (or acceptable)

 

[erok75]

Here was their response i am really curious is other redsea max nano xl folks are having the same issue?

Dear Eric, I am sorry to hear that you are having this issue. After replacing both pumps there is not much more I can do to assist you with this. Like all pumps, they produce heat when functioning. Being that the volume of the aquarium is small, this heat can be more noticeable. Best Regards, Scott Red Sea Group

Eric Pesachowitz Jun 19, 2024, 23:24 GMT+1 Hey Scott, Thanks for sending the two pumps I installed both of them and the same problem. My tank is at 82.2° currently and still getting hotter. Can you recommend other pumps I could purchase to put in the Aquarium I can’t believe I’m the only person that has this problem. I also have the ATO plus from Red Sea. I can send you the temp logs if that would help you please let me know. Thanks. Thanks Eric 202-683-7972

 

[sk2024]

Hi ,
I too got a Redsea Nano XL recently. Same issue mine is going to 84F. Contacted Redsea they said it is due to the pumps and I have to keep the ambient temp atleast at 72F. Even after doing it still my tank is going above 80F.
Don't know what to do.

 

[MnFish1]

Do you happen to have a cover on your tank - as compared to open?

 

[erok75]

mine is open... mesh lid...

 

[sk2024]

Mine is open as well.