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Who is selling the 3d sleeve switchHey Guys - Just wanted to reach out to everyone and those who hasn't had successes as yet - and in general really!
If anyone who wants support can contact us directly via our facebook page www.facebook.com/itcreefculture or the official Reef Delete user group on Facebook - we're a very small team and its just one of us who handles sales, marketing, support so we use these channels and typically not forums.
We know Reef Delete isn't an instant killer and we've tried to stress this through all distributors selling into retailers etc and have never claimed it to be - its a gardening tool and you've got to work at it - its never going to clear a big tank infestation as its a spot control tool. If you've got 100 aips in your tank, you're going to be at it a while.. but you will get there with some good 'ol fashioned hard work. BUT aips arent the only thing you can treat with Reef Delete..
In reference to @MikeTheNewbie - Dinos can replicate in the millions overnight if conditions are correct so you were likely able to eliminate a patch but growth would have been so much that they would take back over the patch you just killed, because thats what they do - it was a clear opportunistic site. If the conditions weren't great you'd probably be able to topple them. I appreciate the sentiment too - We absolutely are forging forwards with Reef Delete we fully believe in it and know it works, it takes time, patience and the right application of use and job. Fortunately we're small and able to react quickly in the manufacturing and design dept. There's only 3 of us!
Reef Builders didn't want to post our comments regarding their article so I'll post them here.
I’m sure some of you will have seen the Reef Builders review and for a lot of you will leave you heads scratching.. as it does the job for you!
No one has yet commented on the the fact that we can kill GSP/Xenia/Bubble Algae/Flat worms and other soft corals and pests with ease.. Aips, Mojo and larger denser corals are harder and take more time. We do appreciate these are some of the 'headline' pests..
From the thousands sold most feedback has been good but for a few Customers have had issues these echo Jakes experience with his first gen torch is as follows:
1. Its not a magic wand, poof and its gone - it takes time to work. - That's our tech. It does take time.
2. Button is hard to keep pressed down
3. You can’t get to bits at depth or under rocks easy.
We have been listening and working hard to improve on our product and counter these issues
On the first issue, the torches currently under build V1.02 which are in production now and due to ship to global distributors in May are more powerful than the first batch.
The next batch are 1.7x powerful at the same exact wavelength. This is due to advances in the extremely fast developing world of UVC LED technology. Think back to when LED Lights first came out for reefs! We’ve been able to implement these in V1.02. To take on our suppliers’ in-plan upgrade this we have had to do lot of rework and testing including external EMC testing. This is why it’s been out of stock.
This increased intensity reduces fluence (dose) time and increases UVC penetration. Meaning more damage, quicker. You’ll still need to do multiple long doses. It’s never going to be a point and shoot gun!
We expect the intensity to periodically increase and therefore the product range will become ever more efficient as the product matures.
All Reef Delete torches can be dismantled and updated (at factory)
So any users with V1.01 hardware can send their torch to us for a free upgrade (they just cover the shipping). We’re working on this plan and will release this later on.. should you want to!
Secondly, the button is a safety critical part of the design and although we cannot remove its implementation, we have now tried 5 other surface mount buttons and 4 different spring weights, after lots of user feedback a new lighter spring is being implemented BUT the originals do soften up with use! Plus there are methods of keeping the button down such the 3d printed collars on thingiverse - they wont invalidate your warranty but we can't condone their use as the push on button is a safety feature in itself we needed for regulations to be able to sell it.
Thirdly and most importantly we have a Reef Delete mount which has been designed and tested over the last few months and will be available to buy from us ready made in the near future and we will also issue the STL files as a FREE download so those of you who can, can 3D print and assemble at home with a few readily available parts!
This device (yet to come up with a cool name!) makes reaching into corners and under rocks easier but also as it uses the whole hand not just a finger for a depressing the button it makes blasting nasties even easier….
Please note if you remove a nasty and leave a blank space it will be recolonised by something and seeing as pest tend to grow faster. We have always viewed the reef delete as a maintenance tool not a tool for permanent eradication because once they’re in there.. they’re in there!
We have never shyed away from the fact that Reef Delete needs multiple doses to and some good long blasting time to work but it will work! As I say, It’s a spot control tool.. not a whole tank infestation clearer… well not yet!
We already know of future upgrades that are going to improve upon our handy pest killing tech.
I hope that this goes someway to showing that we're here - we're always going to improve the tech and we really appreciate everyone's support to date
All the best
Craig - Co- Inventor - ITC Reefculture
Who is selling the 3d switch sleeveHey Guys - Just wanted to reach out to everyone and those who hasn't had successes as yet - and in general really!
If anyone who wants support can contact us directly via our facebook page www.facebook.com/itcreefculture or the official Reef Delete user group on Facebook - we're a very small team and its just one of us who handles sales, marketing, support so we use these channels and typically not forums.
We know Reef Delete isn't an instant killer and we've tried to stress this through all distributors selling into retailers etc and have never claimed it to be - its a gardening tool and you've got to work at it - its never going to clear a big tank infestation as its a spot control tool. If you've got 100 aips in your tank, you're going to be at it a while.. but you will get there with some good 'ol fashioned hard work. BUT aips arent the only thing you can treat with Reef Delete..
In reference to @MikeTheNewbie - Dinos can replicate in the millions overnight if conditions are correct so you were likely able to eliminate a patch but growth would have been so much that they would take back over the patch you just killed, because thats what they do - it was a clear opportunistic site. If the conditions weren't great you'd probably be able to topple them. I appreciate the sentiment too - We absolutely are forging forwards with Reef Delete we fully believe in it and know it works, it takes time, patience and the right application of use and job. Fortunately we're small and able to react quickly in the manufacturing and design dept. There's only 3 of us!
Reef Builders didn't want to post our comments regarding their article so I'll post them here.
I’m sure some of you will have seen the Reef Builders review and for a lot of you will leave you heads scratching.. as it does the job for you!
No one has yet commented on the the fact that we can kill GSP/Xenia/Bubble Algae/Flat worms and other soft corals and pests with ease.. Aips, Mojo and larger denser corals are harder and take more time. We do appreciate these are some of the 'headline' pests..
From the thousands sold most feedback has been good but for a few Customers have had issues these echo Jakes experience with his first gen torch is as follows:
1. Its not a magic wand, poof and its gone - it takes time to work. - That's our tech. It does take time.
2. Button is hard to keep pressed down
3. You can’t get to bits at depth or under rocks easy.
We have been listening and working hard to improve on our product and counter these issues
On the first issue, the torches currently under build V1.02 which are in production now and due to ship to global distributors in May are more powerful than the first batch.
The next batch are 1.7x powerful at the same exact wavelength. This is due to advances in the extremely fast developing world of UVC LED technology. Think back to when LED Lights first came out for reefs! We’ve been able to implement these in V1.02. To take on our suppliers’ in-plan upgrade this we have had to do lot of rework and testing including external EMC testing. This is why it’s been out of stock.
This increased intensity reduces fluence (dose) time and increases UVC penetration. Meaning more damage, quicker. You’ll still need to do multiple long doses. It’s never going to be a point and shoot gun!
We expect the intensity to periodically increase and therefore the product range will become ever more efficient as the product matures.
All Reef Delete torches can be dismantled and updated (at factory)
So any users with V1.01 hardware can send their torch to us for a free upgrade (they just cover the shipping). We’re working on this plan and will release this later on.. should you want to!
Secondly, the button is a safety critical part of the design and although we cannot remove its implementation, we have now tried 5 other surface mount buttons and 4 different spring weights, after lots of user feedback a new lighter spring is being implemented BUT the originals do soften up with use! Plus there are methods of keeping the button down such the 3d printed collars on thingiverse - they wont invalidate your warranty but we can't condone their use as the push on button is a safety feature in itself we needed for regulations to be able to sell it.
Thirdly and most importantly we have a Reef Delete mount which has been designed and tested over the last few months and will be available to buy from us ready made in the near future and we will also issue the STL files as a FREE download so those of you who can, can 3D print and assemble at home with a few readily available parts!
This device (yet to come up with a cool name!) makes reaching into corners and under rocks easier but also as it uses the whole hand not just a finger for a depressing the button it makes blasting nasties even easier….
Please note if you remove a nasty and leave a blank space it will be recolonised by something and seeing as pest tend to grow faster. We have always viewed the reef delete as a maintenance tool not a tool for permanent eradication because once they’re in there.. they’re in there!
We have never shyed away from the fact that Reef Delete needs multiple doses to and some good long blasting time to work but it will work! As I say, It’s a spot control tool.. not a whole tank infestation clearer… well not yet!
We already know of future upgrades that are going to improve upon our handy pest killing tech.
I hope that this goes someway to showing that we're here - we're always going to improve the tech and we really appreciate everyone's support to date
All the best
Craig - Co- Inventor - ITC Reefculture
You need fluxRX to treat for that. You have bryopsis in there and it will start to overtake your tank fast.
I know this is an older post but do you still have the tool? I'll take it of you do. I'll pay for shipping. No big deal if you dont. Thank you!
