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I ordered with them and got a Tang with the cotton disease it went away tho they offered no compensation. Also got a feather duster that to this day has not came out they refunded me but would not send a new one. The refund is store credit only! They will not cover shipping! So the Tang died 20 days later honestly was perfectly healthy so I don't blame them besides sending me a diseased fish! But also forcing to spend another 100 to use my store credit! Then pay shipping if you find a vendor please tell me!I've done business with Reef beauties numerous times with great success. I'm now looking for a new vendor because they had a policy change. You have to spend $100 minimum to place an order. It wasn't like that a few months ago. Include shipping. You have to spend at least $150 to get anything from them which sucks because I gave them so much business in the past.
this new policy change seems to be disliked by their entire community. i have not purchased a fish recently from them but if i was going to i would also be upset about that since i only purchase one or two fish at a time now and with their low prices its hard to hit $100 with two fish sometimes. in store credit for fish that pass away after the delivery window (normally anything that happens after 2-4 hours after delivery) is pretty standard. i have had terrible luck with saltwaterfish.com fish and had to refund almost all of them and i got in store credit with them aswell.I ordered with them and got a Tang with the cotton disease it went away tho they offered no compensation. Also got a feather duster that to this day has not came out they refunded me but would not send a new one. The refund is store credit only! They will not cover shipping! So the Tang died 20 days later honestly was perfectly healthy so I don't blame them besides sending me a diseased fish! But also forcing to spend another 100 to use my store credit! Then pay shipping if you find a vendor please tell me!
I went threw them again and they made up for it in my book all fish alive healthy and baby’s like I wanted great dealI ordered with them and got a Tang with the cotton disease it went away tho they offered no compensation. Also got a feather duster that to this day has not came out they refunded me but would not send a new one. The refund is store credit only! They will not cover shipping! So the Tang died 20 days later honestly was perfectly healthy so I don't blame them besides sending me a diseased fish! But also forcing to spend another 100 to use my store credit! Then pay shipping if you find a vendor please tell me!
make sure you message him and tell them not to send that copper band to you if it hasnt eaten. they will actually accomodate that request with the understanding that it still might not eat for you even if it did for them. i had them take a chocolate tang off my order once because they were totally upfront and said the one they have to send isnt eating. im extremely curious to see how their copperbands are btw because i havent ever ordered one from them, please keep us updated.Just placed an order! Hope the review are on point
I have!! Thanks for that.make sure you message him and tell them not to send that copper band to you if it hasnt eaten. they will actually accomodate that request with the understanding that it still might not eat for you even if it did for them. i had them take a chocolate tang off my order once because they were totally upfront and said the one they have to send isnt eating. im extremely curious to see how their copperbands are btw because i havent ever ordered one from them, please keep us updated.
I believe @OrionN picked up a CCB from them a couple of years back. Not sure if he still has that one or not, but he has a couple in his tank now.Anybody got a copperband from them? I asked them if they came in eating. They said they can't guarantee it, but the customers who did order had good success rt
It was corrected long ago . I recently bought 3 when they were on sale.I‘ve had a bit of a contention with them about how they’ve labeled their fish. To me, Japanese Swallowtail is Genicanthus semifasciatus, which is what they’ve actually labeled on their site; these guys only come into the trade very sparingly, maybe 1-2x per year. They’re actually selling Genicanthus melanospilos, which is pictured on their site, which is a Swallowtail Angel which are readily available.
I asked that they change this years ago to correct the confusion…
I like to make comment but Reef2Reef doesn’t allow negative posts so I’ll just say do your research before ordering from reefbeauties