Any Chromebook guru's out there?

Opus · Mar 30, 2016

Got an issue with my son's Dell chromebook. Let me start by saying it is a school issued chromebook he got last September. At some point he decided he wanted to try and install Linux on it and changed the bios. Now when it boots it just says nothing is found on the harddrive, don't remember the exact error message. I finally got it to boot off a chrome recovery thumb drive but when I tell it to reset chrome it apparently just does it on the thumbdrive because once I reboot without the thumb drive it just says nothing is on the harddrive. Anybody have any ideas on what to do? Unfortunately I know zero about Linux so most of the stuff I've read online makes little sense to me. I found a couple of "programs" that are supposed to reset it but I have no idea how to get them over to the chromebook so I can run them. Once I create the recovery thumb drive the PC can no longer read it so I can't copy the reset program to it.

reefwiser · Mar 30, 2016

Chromebooks are not full fledged computers they are made for simple task's using a browser based software. He has hosed the whole system and needs to restore it. Directions below or call Dell for help.

http://www.dell.com/support/Article/us/en/04/SLN288087/EN

Opus · Mar 30, 2016

I've already tried that. First, I never get a OS is missing error. It just says something about the operating system not being found and the system will reboot in 60 seconds. It will just stay in this rebooting loop unless you turn it off. I was able to boot into the recovery drive last night but there are no instructions. It just starts up chrome from the thumb drive. I told it to do a recovery but it just reset the thumb drive not the harddrive on the chromebook.