At work, we had a pathology sample go missing while in USPS hands, very unhappy client... It turned up at the lab 6 weeks later and was able to be analyzed still... So maybe there is hope yet...No response from brs. I hoped they would resend. But it's not there fault eaither. No wonder us ps is going under
Hopefully BRS will make you whole. I had something come late when I paid expedited shipping and they gave me a store credit for almost what the item cost (like $20)