Nothing fixed it. They sent me an A3, still doing the same thing. Nothing I can do.My Apex also failed after the update - but in a different way. It stopped recording all data - but was still doing regular functions like timers for lights, etc - even Trident. Called Neptune and they suggested replacing the mini SD Card. Told me you can't replace with anything bigger than 16gb (8gb is also ok). Cost was $8.00. Replaced it and now all is good. You will have to reprogram all channels but overall a pretty easy fix.