I noticed earlier today that my Apex (A2) had stopped logging data --- pH, ORP, Temp, Alk, Mg, Ca.
After going through the typical recycle power - factory reset - reload config path, I ended up calling Neptune when I also noticed that I could not change the configuration. For instance, I was unable to change the COR-15 speed via fusion. I noticed that each time I tried to view the configuration page for the pump, it prompted that I had not yet run the setup wizard despite just doing so. Same for Trident controlled dosing.
After exhausting my options, I called Neptune. They confirmed that there's a faulty component in the controller and are processing a replacement. I asked if they could tell whether dosing was occurring or not and unfortunately, they couldn't.
BUT, then I remembered that I had set up a TiG stack on an old linux PC I use for various other hobbies. When I viewed the graphs, I was surprised to see that after I restarted the Apex, it was indeed feeding data that was missing from Fusion into the dabase. Though, I wasn't sure how accurate it was given the issues with the Apex. So I ran a quick manual Alk check and it was within the expected margin of error. Which means, Trident is still measuring and dosing, it's just not recording. My tank is predominantly SPS and it appears like the issue with the Apex started 24 hours ago, so if it wasn't dosing I'd expect Alk to be significantly low. It's not.
As you can see in the graph, logging stops at 10 am yesterday. I restarted the Apex between 10:30 and 11 this morning. The red oval outlines the period for which Apex wasn't logging (OR measuring). But after the reboot, it's at least measuring.
Here's 9 months of alk data:
Had I not set up the external database, I'd be stuck manually testing and dosing for the next 24-48 hours (or however long the cross-ship takes). This provides some peace of mind and reduces some of the (unexpected) work of keeping a reef tank. Which is why we buy controllers in the first place, right?
Anyone interested in setting up a similar database can follow the instructions/thread on the neptune forums.
After going through the typical recycle power - factory reset - reload config path, I ended up calling Neptune when I also noticed that I could not change the configuration. For instance, I was unable to change the COR-15 speed via fusion. I noticed that each time I tried to view the configuration page for the pump, it prompted that I had not yet run the setup wizard despite just doing so. Same for Trident controlled dosing.
After exhausting my options, I called Neptune. They confirmed that there's a faulty component in the controller and are processing a replacement. I asked if they could tell whether dosing was occurring or not and unfortunately, they couldn't.
BUT, then I remembered that I had set up a TiG stack on an old linux PC I use for various other hobbies. When I viewed the graphs, I was surprised to see that after I restarted the Apex, it was indeed feeding data that was missing from Fusion into the dabase. Though, I wasn't sure how accurate it was given the issues with the Apex. So I ran a quick manual Alk check and it was within the expected margin of error. Which means, Trident is still measuring and dosing, it's just not recording. My tank is predominantly SPS and it appears like the issue with the Apex started 24 hours ago, so if it wasn't dosing I'd expect Alk to be significantly low. It's not.
As you can see in the graph, logging stops at 10 am yesterday. I restarted the Apex between 10:30 and 11 this morning. The red oval outlines the period for which Apex wasn't logging (OR measuring). But after the reboot, it's at least measuring.
Here's 9 months of alk data:
Had I not set up the external database, I'd be stuck manually testing and dosing for the next 24-48 hours (or however long the cross-ship takes). This provides some peace of mind and reduces some of the (unexpected) work of keeping a reef tank. Which is why we buy controllers in the first place, right?
Anyone interested in setting up a similar database can follow the instructions/thread on the neptune forums.