Lnevo, are you using exact idip as well, if so are you comfortable with parameter readings?
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I just wish they would say to put an exact amount of water in the cell. If it is full to the brim i get 1 number, in the video they show them filling it and then pour a bit out? Confuses me. I get 2 totally different readings when taking some out. with Ca they say to put in 3.8mls of water. I wish it was a specific for all tests
Now June and no response.I need one please. [email protected]
@eXact iDip - this is not the kind of reputation your company wants from us reefers, if this product turned out to be reliable and test results are good then there are enough of us and your company research and time spent on this product will be paid off with sale.. JMO
Been there and through it with them. Even performing the same test in the same way 3-4 times in a row gives different results. I even sent them a water sample - the lab guy didn’t even know what the reef parameters should be. I have to give kudos to George there though - as he was vigilant in trying to help me out. Naturally the suspect was that I was not testing correctly. I’m a registered nurse - lord knows I’m aware of what lines are what on a syringe. Between the idip, Hanna checker, API, and a PH pen from Amazon - to this day I can’t tell you exactly what the true PH of my system even is as they all vary that drastically.
Now June and no response.
I never got mine either. I gave up on this piece of garbage. Not reliable enough to use and the customer service is aweful. It’s a very expensive paper weight now
Mine also works great. Except for calcium, I get some really high numbers or a reading of hi on the screen. I should be seeing a 400 - 420. Update. Just got off the phone with Idip rep and they’re looking into my issue with calcium. Fingers crossed because I really like this testerI really don't get the hate on the idip. I've had mine since macna 2016 and I have used for multiple things including:
Reef tank
Planted tank
Pool
Filter for my espresso machine
I can do each of the tests 5 times in a row and be within .1 variance every time. The only other test I've owned that was that good in terms of consistency is the Hanna.
Like any test there's a right way and wrong way to get consistent results. Most people I have seen tend to do the test strip dip during the 20 seconds wrong. It's 2 swishes per second starting at the 20 timer. So every time the unit counts down you do a double swish. When the timer is 1 you don't do a double swish but instead remove the strip and cap it.
As for the water inside the photometer you don't have it so that the water looks convex over the container but instead it has to look concave. If your water looks convex just take the flat side of the cap and run it over the top in a quick motion to clear the container of excess water. It's wrong if when you put the cap on to zero you see water spewing out from the sides.
Has anyone had problems with the calcium numbers not being in line with other testers ? Mine continues to read high, the last actual number I got was a 573.60 after that every test just reads “hi” Tried new reagents and strips, no different than the rest of them