I'm actually in the same as a number of people who have commented here... I got an Apex a couple of months ago, along with my new tank; the tank isn't set up yet, as I'm still waiting on some odds and ends, but I set the Apex up in my QT, just to start playing around, and learning the system. Since then, some of my purchasing decisions have been influenced by it, such getting a Varios 8 pump, and MP60's, since they are compatible with it. But the more I've been looking at things, I'm wondering whether I made a mistake in not going with the Profilux. It seems to be the more robust system, in and of itself, without having to get a dozen different modules for it. That's kind of the debate that I'm having, is whether to stick to the Apex, and start getting modules, or cut my losses, and try out the Profilux. I just wonder how it will work with the Varios and Vortechs that I already have.
I won't speak to their customer service and support one way or the other, as I have not needed to deal with them yet. So I just don't know.
In some way or another, all of our purchases are influenced by each other. I can’t speak for GHL Profilux other than from word of mouth and what I have been learning through this post.
I think that there have been great comments from both sides of the river in this thread. though I have not seen some one state that they left GHL to switch to Apex. From the pictures, as I have not seen an actual GHL system in the wild, the units of the Profilux are a bit more attractive/space saving and seem to have a more robust build quality. If they were selling the same numbers as Apex, would it be the same?? At some point, mass production is going to lead to quality issues, and what may have been easy and cheaper to get in small quantities becomes more difficult as mass is needed.