I would return and get your money back if you can. Had nothing but problems with my Apex
Relax. It works great. Have it for my new WaterBox 230.6. Sure there are some complicated programs but I travel ALOT and it comes in so handy to see and handle almost everything I can think of. I also bought mine before I even had my tank. Customer service alway takes care of me and the forum while a little snobbish at times is very good to find answers to all the same questions will have. Good luck don’t let all these sour grapes stuff away you. Read and read and mark your own decision based on your own needs.