I placed an order with them last week (Tuesday 1/6) and, as far as I can tell, it hasn't shipped yet. This was my first order with them, so I don't know what to expect yet. Nothing fresh or frozen, so I assume their "Only ship on Mon/Tue" policy wouldn't apply here. I did shoot them an email yesterday and I'm waiting to hear back. What made me a bit nervous was when I looked at their facebook page. They haven't posted anything for over two years and the last few years worth of reviews and comments seem to suggest I'm not the only person having problems. In fact, the most recent comment (in the Community section) is from someone asking if they're still open.
Has anyone ordered and received anything directly from them recently? I can wait a bit longer if this is par for the course for them (and keep that in mind for future orders), but if I'm not going to get my order, I'd rather start the dispute process with my CC company sooner rather than later.
Incidentally, are there any other brands of brine shrimp eggs that are of the same quality? Right now I'm just using the ones most LFSs have (San Francisco Bay). From what I've read, they're perfectly acceptable, but there's better ones out there, namely BSD.
Has anyone ordered and received anything directly from them recently? I can wait a bit longer if this is par for the course for them (and keep that in mind for future orders), but if I'm not going to get my order, I'd rather start the dispute process with my CC company sooner rather than later.
Incidentally, are there any other brands of brine shrimp eggs that are of the same quality? Right now I'm just using the ones most LFSs have (San Francisco Bay). From what I've read, they're perfectly acceptable, but there's better ones out there, namely BSD.