- Joined
- Sep 20, 2019
- Messages
- 78
- Reaction score
- 341
To whom it may concern,
Currently working on correction of a delivery address. When ordering I selected the wrong address from my address book. I spoke to customer service (Fri @ 09:20 hrs) and thought I had corrected the issue with the proper mailing address however the livestock hasn't been delivered yet (ordered yesterday (Fri - 1/17/20 @ 00:30 hrs) for next day (today - 1/18/20) Saturday delivery.)
I attempted to look into the package delivery more on my own...I haven't received an email with tracking information. The email I have that confirmed that the order was received had an order number but that isn't calling up a package in the tracking shipment portion of the site. Also, when attempting to access my account information after logging in clicking on "Welcome "Username"" results in "liveaquaria.com is redirected you too many times."
I'm concerned that my livestock is being delivered to an old address and is in danger please help me.
Thank you ahead of time,
fishMAYOnnaise
Currently working on correction of a delivery address. When ordering I selected the wrong address from my address book. I spoke to customer service (Fri @ 09:20 hrs) and thought I had corrected the issue with the proper mailing address however the livestock hasn't been delivered yet (ordered yesterday (Fri - 1/17/20 @ 00:30 hrs) for next day (today - 1/18/20) Saturday delivery.)
I attempted to look into the package delivery more on my own...I haven't received an email with tracking information. The email I have that confirmed that the order was received had an order number but that isn't calling up a package in the tracking shipment portion of the site. Also, when attempting to access my account information after logging in clicking on "Welcome "Username"" results in "liveaquaria.com is redirected you too many times."
I'm concerned that my livestock is being delivered to an old address and is in danger please help me.
Thank you ahead of time,
fishMAYOnnaise