Thanks! I really like this lid. The aluminum is lightweight and fits well onto my top.
This will help me keep some leopard wrasses without fear of jumping.
This will help me keep some leopard wrasses without fear of jumping.
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Got my partial Reefcleaners order today. After acclimation, 1 of the pitho crabs didn't make it. I got a bunch of super tiny snails, emerald crab and a couple hermits, nothing that I really needed.Ordered a couple peppermint shrimps to control the aiptasias specifically from Reefcleaners, and some other CUCs filler to meet $75 minimum for free USPS shipping.
And after it was shipped, I received a partial refund for missing peppermint shrimps. What?
I don't feel this is right to ship me only a partial order without first informing me of the missing items. I would have waited until they had the peppermint shrimps in stock (mind you there were plenty in stock when I placed the order a week ago). I've sent them an email and also started a vendor feedback on this issue here:
https://www.reef2reef.com/threads/reefcleaners-issue-what-to-think-of-this.1073657/
Let's see how they resolve this. Not a happy reefer right now.
Crabs have a pretty poor track record with USPS shipping. When I do my next group buy, I can get you some pepps added to my order. I order with overnight UPS shipping and split the cost between buyers.Got my partial Reefcleaners order today. After acclimation, 1 of the pitho crabs didn't make it. I got a bunch of super tiny snails, emerald crab and a couple hermits, nothing that I really needed.
So I'm asking if Reefcleaners will send the 3 peppermint shrimp when it is back in stock or is the unwanted partial refund their solution for not sending me what I ordered. This is my first time ordering directly from Reefcleaners, so I dont' know what their policy is. I've never had a vendor send me partial order, and not fulfill the whole order without first confirming with me.
Anyways, I dropped the pitho and emerald crab into my observation tank. The rest of the CUC went into the main tank.
This poor guy didn't make it.
Seriously, some of the snails were slightly bigger than a grain of sand. I can't even tell if they are dead or alive. Not happy with the sizes for sure.Crabs have a pretty poor track record with USPS shipping. When I do my next group buy, I can get you some pepps added to my order. I order with overnight UPS shipping and split the cost between buyers.
As a side note, I have noticed many of the snails coming in very small in the last order or two.
That I understand. I'd like a good local source of inverts, but I prefer them from a fishless system. I could quarantine them, I guess, but then I have to have a QT tank set up...Seriously, some of the snails were slightly bigger than a grain of sand. I can't even tell if they are dead or alive. Not happy with the sizes for sure.
Normally, most vendors will communicate with the buyer to whether to wait for the out of stock inverts or partial refund BEFORE they ship out the order. This is the not the case with them, and it seems like it is the norm. I don't think they understand this is very poor customer service as my whole order was based on the missing item. And frankly, it is not my fault that there are out of stock, when it was clearly in stock when order was placed.
I don't think I will be ordering from Reefcleaners anymore. I may just get the peppermint shrimps from the LFS. Tired of ordering online and not really know what I'm getting until it shows up (or not show up in my case).