Red Sea ATO+ sensor flaw?

[ErikVR]

Hi all,

I've been using the Red Sea ATO+ system for a year now on two tanks.
When new, they work perfectly. But if I don't maintain them for a month or two, the sensors fail.
If you do clean them as per Red Sea's instructions, the cleaning process breaks them.

I've gone through 5 sensors in a year and now the 6th has died.
Tried cleaning them with a very mild citric acid solution (like RS recommends) and a soft brush: broken!
Tried cleaning them with RO water and a soft brush: broken!
Tried cleaning them with RO water and my fingers only: broken!

I'm getting the suspicion that I can't be the only one.
Is anyone else having these issues?

 

[OctaviusBrine]

Hi all,

I've been using the Red Sea ATO+ system for a year now on two tanks.
When new, they work perfectly. But if I don't maintain them for a month or two, the sensors fail.
If you do clean them as per Red Sea's instructions, the cleaning process breaks them.

I've gone through 5 sensors in a year and now the 6th has died.
Tried cleaning them with a very mild citric acid solution (like RS recommends) and a soft brush: broken!
Tried cleaning them with RO water and a soft brush: broken!
Tried cleaning them with RO water and my fingers only: broken!

I'm getting the suspicion that I can't be the only one.
Is anyone else having these issues?

Nope you’re not I just got my third replacement and it’s bad right out of the bag.

 

[ErikVR]

Nope you’re not I just got my third replacement and it’s bad right out of the bag.

That's what I was afraid of.
They work absolutely great, for a little while...

 

[OctaviusBrine]

I love them when they work. Also being attached to WiFi is awesome. Unfortunately now I don’t trust it anymore. Sad it seems to get harder and harder to get equipment that lasts. It’s not like these prices are going down.

 

[ErikVR]

I love them when they work. Also being attached to WiFi is awesome. Unfortunately now I don’t trust it anymore. Sad it seems to get harder and harder to get equipment that lasts. It’s not like these prices are going down.

Funny that you mention that. I've had that same discussion with my wife last night.
Everything is getting 'smarter', fancier and more expensive but almost everything breaks one or two years in.
Smart vacuums, TVs, security cameras, connected tank equipment, UST projectors... (yep, all those new appliances died in our home over the last years).