InkBird 306A WiFi Issue

[Pakman2]

I’ve purchased the Inkbird 306A temperature controller. I’ve installed it using two heaters. My issue is that I’m having difficulties try to add the product to my phone app and connecting to the WiFi. The router that I have is a Netgear Nighthawk. The problem is that the router automatically chooses with channel you use between 2.4ghz or 5ghz. It won’t allow you to split or create two logon options. So when I use my phone to connect the Inkbird, my phone automatically connects to 5ghz which won’t allow it to connect to the controller. Are there any ways around this?

 

[INKBIRD_official]

Could you please choose the WiFi for 2.4ghz on your phone manually?

 

[blaxsun]

You need 2.4Ghz WiFi, there’s no way around this currently. My router has both with different logins for each, so my phone uses the 2.4GHz WiFi network (for the Inkbird and a few other devices that also need 2.4Ghz) and 5Ghz for everything else in my house.

 

[Pakman2]

Could you please choose the WiFi for 2.4ghz on your phone manually?

Unfortunately, the router that I have does not allow you to choose. It automatically assigns a channel for you.

 

[Pakman2]

You need 2.4Ghz WiFi, there’s no way around this currently. My router has both with different logins for each, so my phone uses the 2.4GHz WiFi network (for the Inkbird and a few other devices that also need 2.4Ghz) and 5Ghz for everything else in my house.

Is there a laptop app available? My laptop automatically goes to 2.4ghz.

 

[blaxsun]

Is there a laptop app available? My laptop automatically goes to 2.4ghz.

The only way to control it remotely that I’ve found is the free phone app.

 

[INKBIRD_official]

Unfortunately, the router that I have does not allow you to choose. It automatically assigns a channel for you.

Is there any way to change the router setting?

 

[Pakman2]

Is there any way to change the router setting?

I contacted the router manufacturer and they stated that the router cannot be split and will not allow which channel (2.4 or 5ghz) to choose. The router decides for you. That’s why I’m looking for a work around other than buying a new router.

 

[INKBIRD_official]

I contacted the router manufacturer and they stated that the router cannot be split and will not allow which channel (2.4 or 5ghz) to choose. The router decides for you. That’s why I’m looking for a work around other than buying a new router.

Have you tried adding the device in AP mode?

 

[Pakman2]

Have you tried adding the device in AP mode?

@Inkbird _Official No I have not tried adding the device in AP mode. Can you explain to me how that works? Does it require that the phone be connected to 2.4ghz band WiFi?

 

[INKBIRD_official]

@Inkbird _Official No I have not tried adding the device in AP mode. Can you explain to me how that works? Does it require that the phone be connected to 2.4ghz band WiFi?

Add device in AP mode:
1. Plug the device in the socket and make sure that the device is in the APConfiguration State (the LED symbol is flashing slowly, interval flashing1500ms).
2. Click "Confirm indicator slowly blink" and then select Wi-Fi network, enter Wi-Fi password, click “confirm" to enter the connection process.
3. Press "Connect now" and it will go to your WLAN Setting in your smartphone, select the "SmartLife-XXXX" to directly connect to the router without putting in the password.
4. Go back to the app to enter into the automatic connection interface.

 

[Pakman2]

@Inkbird _Official That process worked with zero issues! Thank you very much for your help!

 

[INKBIRD_official]

;JoyfulGlad I can help! Have a great week!

 

[fancy_fish101]

Add device in AP mode:
1. Plug the device in the socket and make sure that the device is in the APConfiguration State (the LED symbol is flashing slowly, interval flashing1500ms).
2. Click "Confirm indicator slowly blink" and then select Wi-Fi network, enter Wi-Fi password, click “confirm" to enter the connection process.
3. Press "Connect now" and it will go to your WLAN Setting in your smartphone, select the "SmartLife-XXXX" to directly connect to the router without putting in the password.
4. Go back to the app to enter into the automatic connection interface.

Each time I try, I get to the connecting state and then it stops blinking all together?

 

[INKBIRD_official]

Hello, are you saying that there is no flashing after connecting to WIFI? This is normal and indicates that it is connected. Can you control it on the app?

Each time I try, I get to the connecting state and then it stops blinking all together?

 

[fancy_fish101]

Hello, are you saying that there is no flashing after connecting to WIFI? This is normal and indicates that it is connected. Can you control it on the app?

Once I connect to the ink bird wifi it stops flashing and won’t connect after. I’ve had this issue for a while now and really getting mad plz help.

 

[INKBIRD_official]

Once I connect to the ink bird wifi it stops flashing and won’t connect after. I’ve had this issue for a while now and really getting mad plz help.

Please read this thread and it will help you do some troubleshooting.

Q&A: INKBIRD WIFI product connection troubleshooting

First of all, please ensure that the INKBIRD WIFI product is placed within the 2.4GHz wifi signal range. Please keep the product as close as possible to the 2.4GHz wifi router. (INKBIRD WIFI products do not support 5GHz wifi.) Please note that the WIFI signal may be affected by obstacles such...

community.inkbird.com

Please contact our Support Team at [email protected] if you have further questions.
Thanks!

 

[carmodpg]

Once I connect to the ink bird wifi it stops flashing and won’t connect after. I’ve had this issue for a while now and really getting mad plz help.

I have the exact same issue. Mine was connected for months, and now I am dealing with this. Nothing has worked for me.

 

[dangit]

This post helped me solve my Wi-Fi issues. Love to see InkBird customer support in this forum helping their customers