Last Tuesday my cable and internet provider changed my router for another model. When the technician made the change left a different name and network key than the one on the previous router.
To this I have connected the Ai Prime, Reeflink via wifi, and by means of cable I have connected the Apex classic. The Ai Prime and Reef Link did not automatically connect because the network and key were different, but the Apexfusion would serve normally.
At night when I arrived at the house I changed the name and key of the network by the information of the old router, after doing this the Ai Prime and Reeflink if they connected automatically and the Apexfusion does not check it since previously without making the change if Served
Yesterday when I tried to enter the Apexfusion indicates that the apex is out of line, and on the display of the apex indicates Apex Fusion: No Com.
I already checked the Ip, Getaway, DHCP, DNS and everything is the same as the router.
What can I do to reconnect the Apexfusion?
Why with different wifi network name and key if it worked and when I put the key and wif network name the same as the old router no longer connects?
Now perform the procedure described in this link:
http://support.neptunesystems.com/s...-apex-fusion-communication-error-apex-classic
Please someone to help me with this.
Regards
To this I have connected the Ai Prime, Reeflink via wifi, and by means of cable I have connected the Apex classic. The Ai Prime and Reef Link did not automatically connect because the network and key were different, but the Apexfusion would serve normally.
At night when I arrived at the house I changed the name and key of the network by the information of the old router, after doing this the Ai Prime and Reeflink if they connected automatically and the Apexfusion does not check it since previously without making the change if Served
Yesterday when I tried to enter the Apexfusion indicates that the apex is out of line, and on the display of the apex indicates Apex Fusion: No Com.
I already checked the Ip, Getaway, DHCP, DNS and everything is the same as the router.
What can I do to reconnect the Apexfusion?
Why with different wifi network name and key if it worked and when I put the key and wif network name the same as the old router no longer connects?
Now perform the procedure described in this link:
http://support.neptunesystems.com/s...-apex-fusion-communication-error-apex-classic
Please someone to help me with this.
Regards