So I placed an added with BRS this week in which I received in the mail today. I placed an order for the triton core 7 and some acrylic tubing, I also ordered the bulkheads needed with my last order (I’ve been planning on changing over). Anyway I got the order today and I unboxed this...
Obviously not what it pictured on the website nor is this noted on the site. In fact in the brstv video on core 7 you recommend to buy the bulkheads/and tubing to use them as dosing containers. This isn’t even a possibility as they’re cardboard milk containers. So I get online and use the live chat and let him know what’s going on he say “they ship in those containers in the us, we’re in the process of updating the pictures on our website” so I said then I guess I’m just SOL and there’s nothing you can do he says yeah I’m sorry. So nothing like getting to buy more products that they then can’t even use they just tell them you just SOL. So I hope no one else makes the mistake I made. I’ll admit I’ve never had a problem with BRS before but this complete lack of caring is not cool.
Obviously not what it pictured on the website nor is this noted on the site. In fact in the brstv video on core 7 you recommend to buy the bulkheads/and tubing to use them as dosing containers. This isn’t even a possibility as they’re cardboard milk containers. So I get online and use the live chat and let him know what’s going on he say “they ship in those containers in the us, we’re in the process of updating the pictures on our website” so I said then I guess I’m just SOL and there’s nothing you can do he says yeah I’m sorry. So nothing like getting to buy more products that they then can’t even use they just tell them you just SOL. So I hope no one else makes the mistake I made. I’ll admit I’ve never had a problem with BRS before but this complete lack of caring is not cool.