Just ordered mine. Couldn't wait any longer to pull the trigger ;-).
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Right mine is shipping as we speak - im a lazy () fill in the swearwords there.... I dont want to be toothbrushing my MS monthly - if thats the case - I'm glad for the 45 day return. PS I hope its an isolated incident
Based on what they’ve said to me, they can ship a bunch of units per batch. So once they get whatever the issue is resolved, if they can even do so, they should be able to catch up pretty quickly.That really sucks, so much for the 6 to 8 weeks. I ordered mine sept 5, i'll be lucky to have it this year.
Note: conjecture follows
They must having issues with the disks still. I ordered within the hour when public orders opened up and they are telling me late October. Seems like a batch went out and they have held shipping any more until something is resolved. So glad they were giving $300 off on new orders when they weren’t able to ship units at all
Well the other thread had a post about shipping from July 1 order, so now I’m really confused. Not sure how that guy and I could order at basically the same time and mine isn’t shipping for another month.If that is the case then they must have a ton of built units just waiting for disks. That hopefully means a massive set of shipments will be coming up very soon.
If there having problems with Discs they should least let people no that there having problems. It seems like I just keep getting strung along.
Have you called the company? There is no evidence that they are having 'problems with the discs' - except the rumor mill (or did I miss something). I'f you're disatisfied - just cancel your order (or demand and explanation (or a disccount). When I have called - I have always gotten quick responses - that seemed to make sense. If there is information out there about 'a disc problem' - let me know. (Please)
BTW - though things are supposedly computerized in 2019 - I got on the list at BRS for a trident within 15 minutes of it being posted - despite seeing multiple people getting theirs (that posted a couple weeks later that they signed up) - I only recently got mine - which I politely turned down (and would again). I will try to contact the company to get an answer if possible
Anyone heard anything recently?
I placed my order over 10 weeks ago, but have had no recent emails from the company. I tried to contact the company on Monday, but got the voicemail message that their box is full and I couldn't leave a message. I emailed support, but nothing. It appears that the company has gone under and I will need to contest the credit card charge. No other way to interpret the radio silence that I can come up with.
When I called (Friday - I think) - I did not get a message that the voice mail was full - but there was no option for voicemail. When I called today - and using Option 1 and Option 2 - I get the message that the voicemail is full
Odd question, and I normally wouldn't suggest this, but does anyone know if they actually have a business address or office? Maybe someone in the area could knock on the door? Or are they working as teams/startup out of owners homes (which I do not recommend to visit for many reasons and respect).
Odd question, and I normally wouldn't suggest this, but does anyone know if they actually have a business address or office? Maybe someone in the area could knock on the door? Or are they working as teams/startup out of owners homes (which I do not recommend to visit for many reasons and respect).
I only say this because here, and in another thread, some are saying they company is out of business. That I'm not sure I'd say unless there is a different form of proof. More to be fair to them and also not spread something that we "think" based on not hearing back.
They very well could be caught up in a problem and not have someone skilled enough to address everyone. Just putting on my 'be fair' hat and not assume the worse.
They do have a physical address.... 6 Green Tree Drive | Burlington VT 05403 it looks like a small office building on google maps.
I also think people talking about the company being 'out of business' ignores the obvious - if they continue not communicating with customers - they might as well be out of business - because It seems that trust is waning.