Red Sea Reefer 350 G2 catastrophic failure

nickng

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I have reviewed the S series product line and it’s the only one I can recommend. I have read of 1…maybe 2 S series with failures but they were manufacturing defects, not a global design failure. Things happen. I get it. The S series is significantly better
Hi culd you point me to where you read about the failures on the premium S series tanks?
 

Peair

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This should come as a surprise to no one here, but the front seal on our Red Sea Reefer 350 G2 failed catastrophically last night and the whole tank emptied onto our floor in just a few minutes.

We reached out to their support team to seek remedy for the impact to us and premature loss on this major tank investment.

They came back with only an offer to give us a discount on purchasing a new tank from them.

This is a brief glimpse of the scene at our house.

EDIT: I think directly attaching the video file to this post didn't work. I've also uploaded it to YouTube as a short.




 

VintageReefer

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Hi culd you point me to where you read about the failures on the premium S series tanks?
I read about it from your post


And I thought I read one other many months ago but can’t find it
 

Peair

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This should come as a surprise to no one here, but the front seal on our Red Sea Reefer 350 G2 failed catastrophically last night and the whole tank emptied onto our floor in just a few minutes.

We reached out to their support team to seek remedy for the impact to us and premature loss on this major tank investment.

They came back with only an offer to give us a discount on purchasing a new tank from them.

This is a brief glimpse of the scene at our house.

EDIT: I think directly attaching the video file to this post didn't work. I've also uploaded it to YouTube as a short.





Boy that's Terrible what happened to you, they are not going to help you allot, they are going to try and back away, just keep on them to you get proper help.
 

nickng

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I read about it from your post


And I thought I read one other many months ago but can’t find it
Thanks, I am trying to collect all the failures for the S-line/premium eurobraced/full aluminum stand series. I like the setup of those tanks but will be reluctant to get one if it also shows multiple cases of seam failure
 

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