Recently purchased a Hydros Wave Engine LE and Icecap Gyre 2k combo for my BioCube32.
I was kind of surprised that it ships without the adapter cable, or the bus command cable, or the bus terminators. It's not like those parts are expensive - until you realize that you need them AFTER you receive the bundle, and now I'm scouring websites looking for those components, and having to pay some pretty high shipping costs for them be delivered from multiple sites.
Again, not expensive components - $12 for the adapter, $10 for the command bus cable, $5 each for 2 terminators - those cheap prices include profit for both CoralVue and the online stores - so the COST of those components must be fairly inexpensive ... so why not include them in the bundle? Why do I have to pay $32 for components, but $50 in shipping to get them? At least have them always available on Amazon, so I can get them quickly and not pay a bunch for shipping!
AND - why not make it clear somewhere - on the Hydros site, or the online sellers sites - EVERYTHING you need to make it work, so you can order it all from the same place at the same time, and not get stung with extra shipping charges? Or being delayed in installing / setting up while you wait for a $10 cable to be delivered.
Sorry, not so much a question as a rant here - but glad I got it out of my system!
I am sure after I get EVERYTHING I need delivered, I'll have questions about setting it up and programming, but ultimately I'll love it as much as I love all of the other Hydros components in my system!
I was kind of surprised that it ships without the adapter cable, or the bus command cable, or the bus terminators. It's not like those parts are expensive - until you realize that you need them AFTER you receive the bundle, and now I'm scouring websites looking for those components, and having to pay some pretty high shipping costs for them be delivered from multiple sites.
Again, not expensive components - $12 for the adapter, $10 for the command bus cable, $5 each for 2 terminators - those cheap prices include profit for both CoralVue and the online stores - so the COST of those components must be fairly inexpensive ... so why not include them in the bundle? Why do I have to pay $32 for components, but $50 in shipping to get them? At least have them always available on Amazon, so I can get them quickly and not pay a bunch for shipping!
AND - why not make it clear somewhere - on the Hydros site, or the online sellers sites - EVERYTHING you need to make it work, so you can order it all from the same place at the same time, and not get stung with extra shipping charges? Or being delayed in installing / setting up while you wait for a $10 cable to be delivered.
Sorry, not so much a question as a rant here - but glad I got it out of my system!
I am sure after I get EVERYTHING I need delivered, I'll have questions about setting it up and programming, but ultimately I'll love it as much as I love all of the other Hydros components in my system!