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Tenecor Aquariums cannot find

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Aaron75

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braaap

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Tenecor Aquariums

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I ordered my frag tank from them and even though it is a beautiful tank, that was the most stressfull thing ive ever done.. after a week I started emailing and nothing.. called their number and it was some answering service then tried calling a few days later the number was disconnected. I thought for sure I got scammed. I kept emailing the finally after almost a month thet emailed back. He apologized and said they were crazy swamped with orders but mine was up next and should ship thursday.. (it was monday) well thursday came and went 2 more times and after about 5 more emails and 2 more weeks I got a shipping confirmation and 5 days later i received it.. all in all it was almost 2 months after I ordered that I received it.. like I said its a beautiful tank but I will NEVER order from them again. I was surprised to see them as a sponsor.
Sounds like you ordered this about a year ago. We had multiple emails and phone numbers. This is no longer the case. All emails are answered within 24 hours. And except for special custom tanks, lead times are two to four weeks now.
 

braaap

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Honestly if it got any lower my son was going to have a tank in his room

Well I'd 100% stop trying if you were doing that for your kid. Wish mine was old enough. Hot wheels would just end up inside of it right now.
 

ronsonb

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Well I'd 100% stop trying if you were doing that for your kid. Wish mine was old enough. Hot wheels would just end up inside of it right now.
He’s 8months hahaha Just an excuse to have another tank. Sure the wife would loooooove it lol
 

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Sounds like you ordered this about a year ago. We had multiple emails and phone numbers. This is no longer the case. All emails are answered within 24 hours. And except for special custom tanks, lead times are two to four weeks now.
Yeah about a year ago exactly, thats good to know because your tanks are absolutely stunning.. polished edges and the whole 9 yards. But man I was so scared I got scammed out of 400$
20230617_003205.jpg

1 year ago when I first got it
1000251572.jpg

And today.

Im glad to hear you're doing better on communication.
 

Minifoot77

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Yeah about a year ago exactly, thats good to know because your tanks are absolutely stunning.. polished edges and the whole 9 yards. But man I was so scared I got scammed out of 400$
20230617_003205.jpg

1 year ago when I first got it
1000251572.jpg

And today.

Im glad to hear you're doing better on communication.
Pretty sure there have been a few changing of hands with the business as well but my 2 diy projects from them have been shipped fast and im the hold up in this operation...
 

Tenecor Aquariums

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Yeah about a year ago exactly, thats good to know because your tanks are absolutely stunning.. polished edges and the whole 9 yards. But man I was so scared I got scammed out of 400$
20230617_003205.jpg

1 year ago when I first got it
1000251572.jpg

And today.

Im glad to hear you're doing better on communication.
Aquariums are a small part of our business. We tried to consolidate all CSR and communications into one "Tenecor group" email and phone number. Missed a few. All fixed now.
 
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Peair

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IMG_0168.jpeg

IMG_0169.png

Here were two pics I sent of the tank showing you the beautiful seams You are not being candid sir.
That's not a full build, show the tank fully built, and the stand fully built here, maybe somebody will buy it half price like you keep trying to sell it here on this thread every two hours.
 

Reefering1

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So that's 900 off 1500? Sorry dude, that tank is good as gone for $600.
 
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Peair

Peair

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I ordered my frag tank from them and even though it is a beautiful tank, that was the most stressfull thing ive ever done.. after a week I started emailing and nothing.. called their number and it was some answering service then tried calling a few days later the number was disconnected. I thought for sure I got scammed. I kept emailing the finally after almost a month thet emailed back. He apologized and said they were crazy swamped with orders but mine was up next and should ship thursday.. (it was monday) well thursday came and went 2 more times and after about 5 more emails and 2 more weeks I got a shipping confirmation and 5 days later i received it.. all in all it was almost 2 months after I ordered that I received it.. like I said its a beautiful tank but I will NEVER order from them again. I was surprised to see them as a sponsor.
I know exactly what you went threw buddy.
 

Wayofthereef

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That's not a full build, show the tank fully built, and the stand fully built here, maybe somebody will buy it half price like you keep trying to sell it here on this thread every two hours.et it go dude, we get it you had a bad experience.

I know exactly what you went threw buddy.
Ya well I got the tank dude
 

SpyC

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That's not a full build, show the tank fully built, and the stand fully built here, maybe somebody will buy it half price like you keep trying to sell it here on this thread every two hours.
What was the order date?
 

VintageReefer

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There were two missed promised deadlines with no messages that would have helped.

If you want sympathy we need both sides

What were the two missed dates?

1) What item/update/service was due, what date was promised, when was it actually delivered

2) What other item/update/service was due, what date was promised, when was it actually delivered
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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